These Terms & Conditions apply to all users and customers of On Cloud Shoes Shops. By accessing our website or placing an order, you agree to be bound by the terms below.
1. General Information
This website is operated by On Cloud Shoes Shops. Throughout the site, the terms “we,” “us,” and “our” refer to our store. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms & Conditions.
2. Products
We sell footwear products including:
- Shoes
- Sneakers
- Tennis Shoes
- Hiking Shoes
We make every effort to display product images and descriptions as accurately as possible. However, we do not guarantee that product colors or details will be exactly the same due to screen differences.
3. Pricing & Currency
- All prices are listed in USD (United States Dollar)
- Prices may change without prior notice
- We reserve the right to modify or discontinue any product at any time
4. Orders
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit or cancel quantities purchased per person, household, or order
- Cancel orders suspected of fraud or unauthorized activity
If an order is cancelled, we will notify you via email.
5. Shipping & Delivery
We offer worldwide shipping:
- Standard Shipping: Up to 21 days – $19 USD
- Express Shipping: 7–8 days – $29 USD
Delivery times are estimates and may vary due to customs, location, or courier delays.
6. Returns, Refunds & Exchanges
Please refer to our:
- Refund & Return Policy
- Exchange Policy
These policies are part of these Terms & Conditions.
7. Payment
We accept secure payment methods available on our website. By placing an order, you confirm that:
- You are authorized to use the payment method
- All payment details provided are accurate
8. User Responsibilities
By using our website, you agree not to:
- Use the site for illegal purposes
- Attempt to hack or damage the website
- Submit false or misleading information
- Violate any applicable laws or regulations
9. Intellectual Property
All content on this website, including logos, images, text, and design, is the property of On Cloud Shoes Shops and may not be copied, reproduced, or reused without permission.
10. Limitation of Liability
We are not responsible for:
- Any indirect or incidental damages
- Delays caused by shipping carriers or customs
- Losses due to misuse of products
All products are provided “as is” without warranties unless stated otherwise.
11. Changes to Terms
We may update these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.
12. Contact Information
If you have any questions about these Terms & Conditions, you can contact us: